Visit from Deliverunion Leipzig

A delegation from FAU’s Leipzig Deliverunion campaign visited Foodoras HQ in Berlin last Thursday to hand over a petition with demands. The petition was signed from 60% of the Foodora workforce in Leipzig, among them all four rider captains.

They met management for a discussion and will evaluate further steps in January.

The demands are:

  • Higher hourly wage: +1€/h
  • A meaningful compensation for wear and tear of 39ct/km
  • fairer and more transparent shift system
  • stopping the use of the time-limited contracts

Read more on their webpage.

Don’t believe the hype – the new fee system is a trap! Come together now!

Colleagues and fellow Deliveroo riders!
Deliveroo is about to implement a new fee system in Germany. This new pay scheme is already in place in most other countries in Europe where Deliveroo operates. The company has told us that we can now choose to participate the experiment for a new fee system, if we like. Do not be fooled by this! In France, for example, all the old contracts were eventually terminated, and everyone was forced to take up the new system.
The new fee is partially based on distance, so longer deliveries will be paid better. Surely we would like to be paid more for longer distances? Don’t believe the hype, it’s a trap! Our fellow riders in UK are telling us that the company will start to tamper with the fees, changing the minimum pays according to their whim. The odds are, that eventually we will have to work even harder to make the same income as we do now. As if we didn’t work our asses off already! Nothing guarantees that our earnings will not fall. In fact, that seems very likely.

Continue reading “Don’t believe the hype – the new fee system is a trap! Come together now!”

The Logistics of Exploitation

November 23-25 Deliverunion Berlin (FAU) will participate in the conference “Against the Logistics of Exploitation” in Stockholm, Sweden.

We will come together and network with other unions and groups across Europe, for example: IWGB (England), IP (Poland), SI COBAS (Italy) and The Dock Workers Union and SAC (Sweden). While being in the north we’ll also try to meet up with the Finnish riders from the campaign #justice4couriers

Participators/fb-event: facebook event

The full program can be seen here:

Riders across Europe unite to form the Transnational Federation of Couriers

Last week riders from DeliverUnion joined couriers from 31 other European collectives and unions from 12 countries in Brussels to share common strategies and to found the Transnational Courier Federation! It was really exciting to meet and learn from so many other riders who are organising under platform companies such as Deliveroo, UberEats and Foodora, and also couriers who have started their own cooperative delivery companies.

“These companies operate on a transnational level, so we need to resist them on a transnational level.” (IWW Courier Network member)

Since 2016 riders for “gig economy” platforms have been organising for better working conditions across Europe and beyond to Hong Kong, Indonesia, Argentina and Australia, grabbing media headlines with their demonstrations and strikes.

Continue reading “Riders across Europe unite to form the Transnational Federation of Couriers”

Deliverunion is going to Brussels

October 25-26 Deliverunion is travelling to Brussels to meet other riders from around Europe for the biggest international meeting of food delivery couriers ever!

Since 2016 a wave of rider strikes and protests has spread through Europe. Hundreds of couriers have stood up to the exploitative practices of Deliveroo, UberEats, Foodora and the like, demanding better wages and protections at work.

This week riders from Italy, Spain, France, UK, Netherlands, Switzerland, Denmark, Germany, Austria and Belgium will meet in Brussels to share experiences and ideas on organising for better working conditions.

This is an exciting chance to learn from the successes and failures from each country, and to connect and strengthen our common campaigns through a European wide courier network against poverty pay and precarious work in the gig economy.

How to be broke in one week at Deliveroo

I’m a Deliveroo rider, and this is my story about why I’m broke:

While working at Deliveroo one small incident can dramatically change your living conditions. This is all because of an unfair shift booking system, too many riders, and a company that pushes the consequences of not getting enough customers for their workers. All of this happened to me in the last two weeks. It is my personal experience, but unfortunately there are hundreds of stories like this in the city. So let me tell you what happened…
As you probably know, to be able to work you first need to register for a shift. It is not easy, as there are far more riders than free shifts. Deliveroo constantly “hires” new people. Well, actually they don’t hire anyone, as everybody is offered only a freelance contract. This way Deliveroo has no costs of getting more and more people on board, but the number of shifts remains the same.

Berlin is divided into different zones. The shifts are also not equally profitable. There are zones and time periods where it is impossible to make even an average of 5 euro per hour (believe me, many of us tried). But it is worth taking shifts in zones with lots of restaurants and customers, at times when people order more food. During these shifts you can earn easily 15 euro per hour. But shifts like this are few. All the shifts are one hour long.

In order to manage the shifts Deliveroo developed a system that divides all the riders into 3 groups. All the shifts for the coming week are released on one day. The first group has first access to the booking system before the others. A few hours later the second group can book shifts, and then the third. This means that the last group has very little or no choice – usually all good shifts are gone in the first round. There is also a possibility to work the same shifts one already had worked the previous week. This automated copy is also dependent on which group you are in.

Continue reading “How to be broke in one week at Deliveroo”

Deliveroo – Shame on You!

On the afternoon of Friday, the 13th of April, around 60 riders and supporters gathered on Oranienplatz in Berlin-Kreuzberg. They took to the streets to protest the working conditions at Deliveroo and it’s disregard for their worker’s right to unionize. The demonstration was organized by the FAU Berlin, the union representing both Deliveroo and Foodora riders in Berlin since early 2017. It was part of an international day of action against Union Busting and exploitation in turn organized by aktion./.arbeitsunrecht from Cologne (see action reports from other cities: In an online vote to determine the “worst employer”, and thus “winner” of this day of action, Deliveroo came in first, closely followed by the restaurant chain Nordsee. Continue reading “Deliveroo – Shame on You!”

Deliveroo: Treat your workers fairly!

(deutsche version unten)

Deliveroo has found a way to maximise their profits with barely any economic risk. They managed to do so by shifting all the risk onto us, the riders.

Working for Deliveroo means no sick pay, no guaranteed income, no compensation for the necessary work materials and no job security!

This exploitation needs to stop!

We demand that Deliveroo:

  1. pays us for the waiting time (4€ for every half an hour without an order);

  2. covers our compulsory statutory accident insurance (BG Verkehr);

  3. reimburses bike part expenses (0,35€/km);

  4. progressively raises the pay (an additional 0,50€ after 3, 6 and 12 months of working for Deliveroo)

Only if we act together can we force them to listen to our call!

  Continue reading “Deliveroo: Treat your workers fairly!”

Black Friday

Welches Unternehmen hat Ärger verdient

Zum Aktionstag «Schwarzer Freitag» von Arbeitsunrecht Deutschland am 13. April sind drei Unternehmen nominiert, die Union Busting betreiben und besonders dreist gegenüber ihren Arbeiter*innen agieren: @I-SEC Luftsicherheit, NORDSEE und Deliveroo.
Wir haben da einen klaren Favoriten. Wer stellt inzwischen nur noch Selbstständige an? Wer schmeißt Betriebsräte raus (wie es unseren Kolleg*innen in Köln passiert ist)? Wer blockiert Verhandlungen mit der Belegschaft? Wer übernimmt nicht einmal die Kosten für Arbeitsmittel und kündigt eine Pauschale an, die am Ende niemand bekommt?
Hier geht’s zur Abstimmung und hier findet Ihr weitere Infos zum Aktionstag:

Which of these companies deserves the most trouble?

The group “work injustice, Germany” is holding a black Friday day of
action on April 13. Three companies Deliveroo, Nord See and I-SEC
Luftsicherheit, have been nominated for the worst employer award for
their union busting activities and contempt for workers rights.

We have a clear favourite for the award.

– Who uses bogus self employment to hire their workers?
– Who dismantles works councils (as they did with our colleagues in
– Who blocks negotiations with their workers? Who doesn’t even cover the
costs of work equipment, while pretending to pay compensation that no
one actually receives? …

For more info follow this link and make sure you vote for who you think
is the worst employer before April 13th!

Riders Unite! Protest at the offices of Foodora

[deutsch unten]

Dear riders and supporters!
Since the negotiations with Foodora have failed and Deliveroo is still trying to ignore their workers’ demands entirely, it is high time to take action again!

We ride our own bikes around the city in every weather for Deliveroo and Foodora; and on top of that, we have to pay for the bike repairs ourselves. As a result of the Deliverunion-Campaign, both companies have already been forced to admit that this is not fair. Yet, they offer us no real solution!

So next week, we will bring our protest right to their doorstep – together with a special delivery: All of the old bike parts we have had to replace over the last months!

We call on all riders and supporters to join our action! We’ll meet

on 24 January at 2.30pm

outside the Delivery Hero Headquarters, Oranienburger Str. 70

Bring your bike parts, bring your voices! Let’s call Bullshit when we see it!

In solidarity,

The Deliverunion AG


Liebe Fahrer*innen und Unterstützer*innen!

Die Verhandlungen mit Foodora gescheitert sind und Deliveroo versucht nach wie vor, die Forderungen ihrer Arbeiter*innen zu ignorieren. Höchste Zeit also, wieder aktiv zu werden!

Wir fahren auf unseren eigenen Fahrrädern bei jedem Wetter für Deliveroo und Foodora durch die Stadt; zusätzlich müssen wir auch noch unsere Reparaturen selbst bezahlen. Auf Druck der Deliverunion-Kampagen mussten beide Unternehmen schon zugeben, dass das nicht fair ist. Trotzdem bieten sie uns keine echte Löseung!

Nächste Woche bringen wir unseren Protest deshalb direkt vor ihre Haustür – zusammen mit einer besoneren Lieferung: Allen alten Fahrradteilen, die wir im Laufe der letzten Monate ersetzen mussten!

Wir rufen alle Fahrer*innen und Unterstützer*innen dazu auf, mitzumachen! Wir treffen uns

am 24.Januar um 14:30 Uhr

vor dem Delivery Hero Hauptquartier in der Oranienburger Str. 70

Bringt euren Fahrradschrott mit und seid laut!

Solidarische Grüße,

Die Deliverunion AG